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Patient Rights & Responsibilities

In keeping with the Mission and Values, the Hospital recognizes, affirms, and advises patients and responsible parties of their rights and responsibilities.

Rights

You, as a patient of the Hospital, have the right to be advised of specific rights and how to exercise them.

Those rights include the right to:

  • Considerate, respectful, quality care.
  • Participate in decisions about your care.
  • Current information concerning your diagnosis, treatment, and prognosis in terms you can understand.
  • Receive information necessary to give informed consent prior to any procedure and/or treatment except in emergencies.
  • Refuse treatment to the extent permitted by law and Hospital policy and to be informed of the medical consequences of this action.
  • Consent to, or decline to participate in, experimentation affecting your care or treatment without fear of reprisal.
  • Appropriate assessment and management of pain.
  • Expect that, within its capacity and policies, the Hospital will provide evaluation, service, and/or referral.
  • Be informed about any relationship with other healthcare/educational institutions as far as your care is concerned.
  • Privacy, confidentiality, (including your hospital records), security and safety.
  • Formulate and have honored an Advance Directive in accordance with the laws of Indiana and the mission of the Hospital, and the appropriateness of the setting.
  • Your family/designated representative to exercise your rights/responsibilities when you are unable to do so; and to have notified upon admission, a family member or appointed representative and your physician.
  • Request an Ethics Consultation for assistance in clarifying ethical issues guiding treatment decisions.
  • Be informed of available resources for timely resolution of disputes, grievances, and conflicts without fear of reprisal. (Dial the hospital’s toll free number, 1-855-489-3410).
  • Continuity of care, education, and discharge planning.
  • Examine your clinical records and/or your bill (and receive explanation of charges) and to have your request granted within a reasonable time frame.
  • Be informed of any adverse or unexpected event related to your care.
  • Contact the Indiana Department of Health at (800) 246-8908 or DNV GL Healthcare at (866) 496-9647 if you have a concern regarding your care/safety that was not resolved at the hospital level.
  • Receive care that is free from physical or mental abuse, corporal punishment or restraint/seclusion imposed as a means of coercion, discipline, convenience, or retaliation.

Responsibilities

You, as a patient of the Hospital and participant in your care, agree to:

  • Provide complete, accurate information in matters of your health as far as possible.
  • Request additional information or clarification about your health status or treatment when you do not fully understand information and instructions.
  • Make known to your physician, caregiver, and the Hospital, any advance directives or religious/cultural beliefs to be honored if/when you are unable to speak for yourself.
  • Follow the treatment plan as ordered by the physician responsible for your care. The consequences of noncompliance or refusal of recommended treatment and instruction rests with you.
  • Be responsible for assuring financial obligations for care received are fulfilled as promptly as possible.     
  • Be responsible for following rules and regulations affecting patient care, confidentiality, conduct, and safety.
  • Report any perceived safety issue to any staff member.
  • Treat hospital personnel, other patients and their visitors with respect and courtesy.
  • Respect the rights of other individuals by refraining from using loud and offensive behavior.
  • Refrain from smoking, bringing alcohol, and/or illegal drugs.
  • Refrain from bringing weapons and/or sharp objects that could result in injury to self or others.
  • Respect property.